Novotel London Excel

7 Western Gateway, London, United Kingdom, E16 1AA  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Novotel London Excel

Wi-Fi
Parking

GBP 16 per day

Luggage storage
24-hour

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Cafe

Coffee shop

Lobby bar

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Turkish bath

Spa lounge

Laundry

Self-service laundry

Verified Reviews:

  • Staff were excellent - Nice facilities - Breakfast was buffet excellent - 10 minutes by taxi from london city airport
  • Beds were hard as a rock - Breakfast was super - Personal service was great
  • Room was very clean and spacious - Reception desk staff was not very helpful - Public transport (dlr) is next door
  • Close to customshouse station - Good breakfast buffet - Very nice staff - Quite good rate
  • Superb room, quite small but very nice - Great views - Staff pleasant - Lobby/bar/restaurant area were very nice

Overview

Located close to a palace and a tower, Novotel London Excel offers a spa lounge and a relaxation room. Offering accommodation in a 9-story building, Novotel London Excel has been hosting guests since 2004 and features royal architecture.

The excellent property is situated 10 km away from London Eye. An ideal setting near an underground station offers good public transport connections.

Aside from using a business center, a meeting room and a photocopier on-site, guests can take advantage of trade fairs and exhibition centers nearby.

This hotel is situated within a 10-minute walk from Canning Town underground station and 450 meters away from Custom House for ExCeL train station. Guests can reach London City airport within 10 minutes' drive.

Rooms

Standard twin room for single use, deluxe king suite and king suite have standard décor along with pay TV, coffee/tea makers, a dressing area, a wardrobe and a work desk. The hotel offers non-smoking guestrooms with a view over the skyline. They are equipped with a dishwasher and a stove.

Eat & Drink

Dining options include a tasty full English breakfast served every morning. The onsite large restaurant specializes in local cuisine. The small café bar offers an outdoor terrace and Wi-Fi. Guests can enjoy a meal in Docklands Bar & Grill and Bollywood Brasserie, which are located in a business area, about 5 minutes’ walk from Novotel London Excel.

You can start your day with a full english breakfast, which costs GBP 15.95 per person per night. 

Services

Comforts like a luggage storage, a cloakroom and a lift are provided on site.

Relax

The hotel caters to families with babysitting, cots and a game room. On-site fitness amenities include a gym and a fitness room.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at GBP 16 per day.

The personnel at the hotel speaks English, French, Spanish, Italian.

Number of floors:   9.  Number of rooms:   257.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Bicycle storage
  • Coffee shop
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shoe shine service
  • Newspaper service
  • Paid porterage

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Coffee/Tea in lobby
  • Buffet breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Video games
  • Children's play area
  • Game room

Leisure facilities

  • Television in lobby
  • Spa center
  • Spa lounge
  • Sauna
  • Turkish bath
  • Jacuzzi

Room facilities

  • In-room air conditioning
  • Central heating
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Room toiletries

Bedroom

  • Changing of linen

Media

  • Internet television
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Novotel London Excel London location
Show big map »

Hotel Address:

7 Western Gateway, London, United Kingdom, E16 1AA

Get directions
City Center
  • London
    10.5 km
Airports
  • London City Airport (LCY)
    1.9 km
  • London Heathrow (LHR)
    33.5 km
Train Stations
  • Woolwich Arsenal
    3.7 km
  • Blackheath station
    4.8 km
Underground stations
  • Silvertown
    1.7 km
  • Canning Town
    1.3 km
  • Bus stop
    1.9 km
Restaurants
  • Docklands Bar & Grill (cuisine: European, British)
    90 m
  • Bollywood Brasserie (cuisine: Indian)
    110 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    257

Hotel Awards

UKHOTEL AWARDSRecommendedLondonNovotel London Excel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Premium Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • Radio
Room Description:

[NON REFUNDABLE] DOUBLE PREMIUM

Novotel London Excel photos Exterior
Superior Premium Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Voice mail
  • Telephone
  • Accessible by lift
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Deluxe|Double Superior Premium Room With Queen-Size Bed And Sofa

Novotel London Excel photos Room
Standard Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed and 1 Single bed, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Modern furniture
  • Voice mail
  • Telephone
  • Accessible by lift
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:LCD TV
  • Wake up service
  • Pay movies
  • Radio
Room Description:

With modern decor, an en suite bath or shower, a 26-inch LCD TV with pay movies and internet access, and a mini bar. Also features a laptop safe and tea/coffee.

King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Ironing facilities
  • Voice mail
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Double room with child extra bed (3-12 yrs)

Standard Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Standard Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed and 1 Single bed, 1 Double bed

  • Check Prices
Room Description:

With modern decor, an en suite bath or shower, a 26-inch LCD TV with pay movies and internet access, and a mini bar. Also features a laptop safe and tea/coffee.

Novotel London Excel photos Exterior
Superior Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • Slippers
  • Terrace
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Voice mail
  • Telephone
  • Alarm clock
  • Accessible by lift
  • Bathroom:Bathroom
  • Rain shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Double size sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Media:Cable/satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • iPod docking station
  • Computer hookup
  • Radio
Room Description:

Superior|Superior Twin Beds + Breakfast

Deluxe King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 1 Single bed

  • Check Prices
  • General:Wi-Fi
  • In-room safe
  • Ironing facilities
  • Alarm clock
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Media:Wake up service
Room Description:

Generously spacious and beautifully contemporary, these suites are equipped with an impressive entertaining area and deluxe wet rooms. One bedroom suites feature a separate lounge and a king bed in the bedroom.  Includes £15 daily drinks voucher

Deluxe Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Deluxe Suite

Novotel London Excel photos Restaurant
Executive Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Coffee machine
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • Terrace
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Voice mail
  • Telephone
  • Alarm clock
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Deluxe|Double Executive Premium Room With Queen Size Bed

Luxury Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Suite|Luxury Suite

Novotel London Excel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Convention centers

  • ExCeL Exhibition Centre100 m
  • ExCeL London100 m

Amusement

  • Gala Bingo1.4 km

Stadiums

  • The O2 Arena1.6 km

Transport

  • Emirates Air Line - Greenwich Peninsula1.4 km

Underground stations

  • Canning Town1.2 km
  • Silvertown1.6 km
  • North Greenwich1.6 km

Local attractions

  • The O2 1.6 km
    Peninsula Square
  • Thames Barrier Park1.8 km
    North Woolwich Road
  • Billingsgate Market2.6 km
    Trafalgar Way Poplar
  • Up at The O21.5 km
    The O2
  • Brick Lane Music Hall2.3 km
    443 North Woolwich Road, London

Near the hotel

  • Royal Victoria Dock and Bridge 210 m
    LondonEngland
  • The Crystal480 m
    The Crystal 1 Siemens Brothers Way Royal Victoria Docks
  • The Thames Barrier 1.1 km
    1 Unity Way
  • ExCeL London450 m
    1 Western Gateway Royal Victoria Dock
  • ISKCON Bhaktivedant Manor990 m
    Dharam Marg, Hilfield lane, Near Watford, Herts, Watford

Restaurants nearby

  • Docklands Bar & Grill90 m

    Address: Royal Victoria Dock
    Phone: +44 (0)207 055 2119

    Cuisine: European, British
    Price Range: INR 2 138 - INR 4 276

  • The Upper Deck Restaurant & Bar at the Novotel London ExCeL110 m

    Address: 7 Western Gateway
    Phone: 0207 540 9700

    71% likes this, based on 80 reviews
    Cuisine: Contemporary, International
    Price Range: INR 1 684 - INR 4 859

  • Caribbean Scene240 m

    Address: ExCeL Marina, 17 Western Gateway
    Phone: 020 7511 2023

    Cuisine: Caribbean
    Price Range: INR 1 684 - INR 6 543

  • Bollywood Brasserie110 m

    Address: 2 Western Gateway
    Phone: 020 7473 5004

    Cuisine: Indian
    Price Range: INR 3 822 - INR 4 729

  • Airline Cafe & Diner150 m

    Address: 14 Western Gateway

    50% likes this, based on 43 reviews

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    257

Hotel Awards

UKHOTEL AWARDSRecommendedLondonNovotel London Excel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Cities nearby
  • Croydon hotels - 14 km
  • Isleworth hotels - 15 km
  • Barking hotels - 15 km
  • Bromley hotels - 14 km
  • Brentford hotels - 13 km
  • New Malden hotels - 13 km
  • Beckenham hotels - 14 km
  • Kingston upon Thames (Greater London) hotels - 16 km
  • Ilford hotels - 15 km
  • Wallington hotels - 15 km

Novotel London Excel Reviews

Guest reviews are submitted by our customers after their stay at Novotel London Excel

Average guest rating

8.0out of 10
Fabulous
Based on 495 reviews

Guest reviews

  • Couple
    10.0

    Very close for the O2, our reason for staying. Staff very helpful and polite, wonderful breakfast. Even though it has many rooms, it was quiet and nothing kept us awake. Would definately stay again.

    Maybe not quite enough parking.

  • Couple
    10.0

    Lovely hotel, ease of use we were going to an event at the O2 so found it very easy placed for this.

  • Older travelers
    10.0

    Went shopping and to see a show in London

  • Couple
    10.0

    We were blown away by our experience at the Novotel London Excel. Our room was extremely modern, spacious and comfrotable. We enjoyed a wonderful nights sleep and was so close to the O2 Arena. The breakfast was one of the most delicious I have ever had in a Hotel! Fresh food, extremely attentive staff and great coffee! We would not hesitate in recommending this hotel to anyone

    Nothing, we loved it all

  • Older travelers
    8.2

    The bar, restaurant, and the staff

    The room was very noisy, banging on the ceiling early in the morning

  • Older travelers
    7.4

    room was clean and tidy, hotel reception staff very polite and extremely competant,breakfast choices were first class. a very enjoyable stay.

    advertised as very close to 02' arena it cost £37.00 for a return taxi fare, something i really did not expect.

  • Couple
    10.0

    The hotel was amazing, with brilliant facilities and staff. I would definitely return.

  • Couple
    8.2

    I enjoyed the sauna and steam room, as well as the breakfast.

    The staff were not helpful when i lost an item of property, which I never got back.

  • Older travelers
    8.8

    We stayed at Novotel because we went to the Excel Centre. Having arrived early, there was no problem leaving our overnight bag until we could check in. Had one of the best sandwiches ever for a snack in the bar. The next day we wanted to go for a wander and again, there was no problem leaving bag although we had checked out. We were able to collect our bag before heading home. Staff very friendly and helpful. Would definitely stay again on a visit to the City.

    Our room had a not very good view immediatley over the restaurant roof. I would probably request a room higher up with a bit of a view, but it didn't spoil our stay.

  • Group of friends
    8.8

    I was impressed by the staff and how easy and quickly it was to check in. I thought the hotel itself was modern and in all areas of the hotel I felt comfortable. I was greatful for the balcony as I could sit, have a drink and relax over an extremely nice view of the o2 and surrounding areas. Overall the hotel was best placed for what I had planned for the evening.

  • Couple
    10.0

    sitting and relaxing next to the thames

    couldnt get any food gone midnight

  • Group of friends
    9.2

    bar and restuarant plus proximity to Excel

  • Group of friends
    7.4

    Staff very helpful about travel around city - Also bar staff very ttentive to our needs thank you.

  • Older travelers
    7.4

    We had sunshine during the afternoon, and after a 3 hr train journey enjoyed sitting out overlooking the docks (nice and quiet) to have a late lunch. Tube (Victoria) approx only 300yds away 2-3 mins walk. All staff were very nice and helpful.

    The web site said only 1 mile away from O2 - this is possibly as the crow flies as the river was between hotel and O2. The taxi cost us£15 to O2 and return £25 as tunnel was closed.

  • Group of friends
    8.2

    the hotel was modern and clean with a lovely terrace overlooking victoria dock. excellent location for the excel center. helpful staff.

    hotel seemed to put up the price of carparking by a couple of pounds per night because it was the london marathon weekend. a lot of aircraft noise from city airport if the window is open.

How to reach hotel

hotel Novotel London Excel London location
Show big map »

Hotel Address:

7 Western Gateway, London, United Kingdom, E16 1AA

Get directions
City Center
  • London
    10.5 km
Airports
  • London City Airport (LCY)
    1.9 km
  • London Heathrow (LHR)
    33.5 km
Train Stations
  • Woolwich Arsenal
    3.7 km
  • Blackheath station
    4.8 km
Underground stations
  • Silvertown
    1.7 km
  • Canning Town
    1.3 km
  • Bus stop
    1.9 km
Restaurants
  • Docklands Bar & Grill (cuisine: European, British)
    90 m
  • Bollywood Brasserie (cuisine: Indian)
    110 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    257

Hotel Awards

UKHOTEL AWARDSRecommendedLondonNovotel London Excel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge